Italian Speaking Customer Support Specialist for Fitness Industry
1 day ago
Expand your career in the dynamic Fitness & Sports Equipment Department as an Italian-speaking Customer Service Representative.
Job OverviewAs a key member of our team, you will provide exceptional support to Italian-speaking customers, assisting them with inquiries related to fitness products, order management, and customer service. Your passion for health and fitness, combined with your commitment to customer satisfaction, will play a vital role in enhancing the overall customer experience.
Key Responsibilities:
- Customer Service: Deliver outstanding customer service to Italian-speaking clients through various communication channels.
- Assist customers with product inquiries, order statuses, and returns.
- Document customer interactions accurately in our CRM system for efficient tracking and follow-up.
- Collaborate with internal teams to resolve customer issues and ensure timely solutions.
- Stay informed about product offerings, promotions, and company policies to provide knowledgeable assistance.
Requirements:
- Fluency in Italian and English; knowledge of additional languages is a plus.
- Experience in customer service, preferably in the fitness or retail industries.
- Strong communication skills with a customer-centric approach.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with excellent organizational skills.
- Able to work independently and collaboratively within a team.
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extra Benefits
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