Italian Speaking Customer Support Specialist
1 day ago
Your next career opportunity awaits in Athens, Greece.
We are seeking a skilled Customer Service Representative to provide exceptional support to Italian-speaking clients. If you possess fluency in Italian and a passion for delivering outstanding service, this could be the perfect role for you.
In this pivotal position, you will work with our team to ensure seamless support and solutions for our clients' transportation needs. Experience the rich culture, stunning sights, and vibrant life of Athens while developing your skills in a dynamic environment.
Your Key Responsibilities:- Provide top-notch customer service to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding transportation services, ensuring a smooth and efficient experience.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to achieve service level goals and enhance overall customer satisfaction.
- Participate in ongoing training and skill development to stay informed about industry trends and service improvements.
- Fluency in Italian (written and spoken) is essential.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Exceptional communication and interpersonal skills.
- A proactive and positive team player.
- Strong problem-solving skills and attention to detail.
- Ability to work well in a fast-paced environment and handle customer inquiries effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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