Fitness Support Specialist

16 hours ago


Athens, Attica, Greece beBeeFitness Full time
Customer Service Representative for Fitness

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the fitness industry.

In this dynamic role, you will provide exceptional support to customers through various channels, including email, phone, and chat. You will be responsible for delivering outstanding customer service, addressing customer inquiries, and providing technical assistance when needed.

Responsibilities:
  • Provide excellent customer service to customers via email, phone, and chat
  • Assist customers with inquiries related to fitness equipment, product availability, and usage recommendations
  • Document all interactions accurately in the CRM system for effective tracking and follow-up
  • Collaborate with product specialists to resolve customer issues and provide technical support when necessary
  • Stay informed about the latest trends in fitness and sports equipment to offer knowledgeable assistance
Requirements:
  • Fluency in Spanish and English; knowledge of additional languages is a plus
  • Experience in customer service, preferably within the fitness or sports equipment industry
  • Strong communication skills with a customer-centered approach
  • Proficient in CRM systems and basic computer applications
  • Detail-oriented with excellent organizational abilities
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary


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