Fitness Support Specialist
18 hours ago
We are seeking a highly skilled and customer-focused Fitness Support Specialist to join our team. As a key member of our fitness and sports equipment department, you will be responsible for providing exceptional support to customers who are passionate about health and wellness.
Key Responsibilities:- Provide top-notch customer service in Spanish, addressing inquiries related to fitness and sports equipment.
- Assist customers in selecting the right products based on their needs and preferences, offering expert advice and guidance.
- Document customer interactions accurately and maintain up-to-date records in our CRM system.
- Collaborate with sales and technical teams to resolve any product-related issues or concerns effectively.
- Stay informed about the latest trends and product offerings in the fitness and sports equipment industry.
- Proactively engage with customers through various communication channels, ensuring a positive and personalized experience.
- Participate in ongoing training sessions to develop your skills and product knowledge further.
- Fluency in Spanish is essential, with strong English communication skills, both written and spoken.
- Previous experience in customer service is preferred, particularly in the fitness, sports, or retail sectors.
- Strong problem-solving abilities and a passion for delivering exceptional customer service.
- Excellent verbal and written communication skills to effectively engage with customers and convey information.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Attention to detail and strong organizational skills to maintain accurate customer records.
- A genuine interest in fitness and sports will be beneficial for connecting with customers and understanding their needs.
- Performance bonus.
- Transportation bonus.
- Private healthcare benefits.
- Two additional salaries per year.
- Fully paid training by certified instructors.
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