Flemish Speaking Customer Service Expert
1 day ago
We are seeking a Flemish-speaking customer support professional to join our team in a virtual environment.
Key Responsibilities- To provide exceptional customer service to Flemish-speaking clients regarding virtual job and freelance platforms through various communication channels.
- Assist customers with inquiries related to account setup, job postings, and platform features.
- Effectively resolve customer issues and complaints to ensure a positive user experience.
- Document all customer interactions accurately and maintain comprehensive records.
- Collaborate with internal teams to improve service quality and customer satisfaction.
- Educate clients about platform best practices, tools, and opportunities available for freelancers.
- Gather customer feedback to support continuous improvement initiatives.
- Fluency in Flemish and English, both written and spoken.
- Experience in customer service, ideally in the freelance or online job market.
- Strong communication skills with a focus on delivering exceptional customer experiences.
- Detail-oriented with the ability to manage multiple inquiries in a fast-paced environment.
- Familiarity with customer support software and standard office applications.
- Strong problem-solving skills and the ability to work independently.
- Willingness to work flexible hours, including evenings and weekends as necessary.
- Private Health Insurance
- Training & Development Opportunities
- Performance-Based Bonus
- Relocation Assistance
- Professional Growth and Development
- Recognition and Rewards
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