Flemish Speaking Customer Support Professional

24 hours ago


Athens, Attica, Greece beBeeCustomerService Full time
Job Title: Flemish Speaking Customer Service Representative for Online Payment Solutions

Patrique Mercier Recruitment FR presents an excellent opportunity for a Flemish speaking customer service representative in the online payment solutions department. This role is ideal for individuals who are enthusiastic about technology and financial services, committed to providing high-quality support to Flemish-speaking clients.

Key responsibilities include:

  • Providing outstanding customer service to Flemish-speaking clients via phone, email, and chat regarding online payment solutions.
  • Assisting customers with inquiries related to payment processes, account management, and troubleshooting payment issues.
  • Resolving customer complaints and issues efficiently while ensuring customer satisfaction.
  • Documenting all customer interactions accurately and maintaining comprehensive records in the company's systems.
  • Staying updated on the latest payment trends, features, and security protocols to provide informed assistance to clients.
  • Collaborating with internal teams to address complex issues and enhance service delivery.
  • Fostering positive client relationships by providing timely and effective support.

Requirements:

  • Fluency in Flemish and English, both written and spoken.
  • Previous experience in customer service, particularly in the financial or technology sector, is preferred.
  • Strong communication and problem-solving skills.
  • Ability to remain calm under pressure and effectively address customer issues.
  • Proficient in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational abilities.
  • A passion for technology and a commitment to providing excellent customer experiences.

Benefits include:

  • Private health insurance
  • Training and development opportunities
  • Performance bonus
  • Two extra salaries per year paid in full
  • Relocation package fully paid (flight, transfer, and hotel)
  • Free Greek lessons and other perks


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