Flemish Speaking Customer Support Professional
1 day ago
Patrique Mercier Recruitment FR presents an excellent opportunity for a Flemish speaking customer service representative in the online payment solutions department. This role is ideal for individuals who are enthusiastic about technology and financial services, committed to providing high-quality support to Flemish-speaking clients.
Key responsibilities include:
- Providing outstanding customer service to Flemish-speaking clients via phone, email, and chat regarding online payment solutions.
- Assisting customers with inquiries related to payment processes, account management, and troubleshooting payment issues.
- Resolving customer complaints and issues efficiently while ensuring customer satisfaction.
- Documenting all customer interactions accurately and maintaining comprehensive records in the company's systems.
- Staying updated on the latest payment trends, features, and security protocols to provide informed assistance to clients.
- Collaborating with internal teams to address complex issues and enhance service delivery.
- Fostering positive client relationships by providing timely and effective support.
Requirements:
- Fluency in Flemish and English, both written and spoken.
- Previous experience in customer service, particularly in the financial or technology sector, is preferred.
- Strong communication and problem-solving skills.
- Ability to remain calm under pressure and effectively address customer issues.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational abilities.
- A passion for technology and a commitment to providing excellent customer experiences.
Benefits include:
- Private health insurance
- Training and development opportunities
- Performance bonus
- Two extra salaries per year paid in full
- Relocation package fully paid (flight, transfer, and hotel)
- Free Greek lessons and other perks
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