Flemish Speaking Customer Support Agent
1 day ago
We are seeking a highly skilled and motivated Flemish Speaking Customer Service Representative to join our Airline Reservations Department.
Job DescriptionThe ideal candidate will possess excellent communication skills, be fluent in Flemish and English, and have experience in customer service, preferably within the travel or airline industry. The successful candidate will provide exceptional customer service to Flemish-speaking clients through various channels, including phone, email, and chat.
Key Responsibilities- Assist customers with flight reservations, changes, cancellations, and inquiries about airline policies and services.
- Handle customer complaints with professionalism and ensure timely resolution to enhance customer satisfaction.
- Document all customer interactions and maintain accurate records of inquiries and transactions.
- Collaborate with other departments to ensure that customer issues are resolved efficiently and effectively.
- Stay updated on the airline's routes, services, and promotional offers to provide relevant information to clients.
- Fluency in Flemish and English, both written and spoken.
- Experience in customer service, preferably within the travel or airline industry.
- Strong communication and interpersonal skills.
- Ability to work under pressure and manage multiple inquiries simultaneously.
- Proficiency in customer service software and Microsoft Office applications.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package
- Free Greek Lessons, discounts and other perks
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