Grocery Delivery Customer Support Specialist
15 hours ago
Patrique Mercier Recruitment PT is pleased to present an exciting opportunity for a Customer Service Representative in the Grocery Delivery Services Department. This role is essential in providing exceptional support to customers, ensuring they have a seamless and enjoyable experience with our grocery delivery services.
Job OverviewThis role involves assisting customers with their inquiries, managing orders, and resolving any issues, all while contributing to a high standard of service quality.
Key Responsibilities- Provide outstanding customer support, responding to inquiries related to grocery deliveries, product availability, and account management.
- Effectively handle customer complaints and provide solutions in a timely and courteous manner.
- Document all customer interactions accurately, maintaining records in the CRM system for future reference.
- Work closely with delivery teams and other departments to ensure timely and accurate order fulfillment.
- Stay updated on product offerings, promotions, and company policies to provide informed assistance to customers.
- Proactively engage with customers through various channels to enhance their experience and resolve any potential issues.
- Fluency in Spanish and strong proficiency in English, both written and spoken, is required.
- Previous experience in customer service, particularly in the grocery or food delivery industry, is highly desirable.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to connect effectively with customers.
- Able to juggle multiple tasks and prioritize effectively in a busy work environment.
- Attention to detail and organizational skills for maintaining accurate customer records.
- Performance bonus.
- Transportation bonus.
- Private health care benefits.
- 2 additional salaries per year.
-
Grocery Delivery Support Specialist
21 hours ago
Athens, Attica, Greece beBeeCustomer Full timeNordic Speaking Customer Service RoleOur team is seeking a highly skilled and customer-focused professional to deliver exceptional service to Nordic-speaking customers. As a key member of our customer support team, you will play a vital role in ensuring seamless delivery experiences.This opportunity involves addressing customer inquiries, managing order...
-
Athens, Attica, Greece beBeeCustomerService Full timeJob TitleWe are seeking a highly motivated and customer-focused Spanish Speaking Customer Service Representative to join our team.About the RoleThis is an exciting opportunity to provide exceptional support to Spanish-speaking customers, assisting them with inquiries related to grocery orders, deliveries, and service-related questions.Deliver outstanding...
-
Athens, Attica, Greece beBeeCustomer Full timeFrench Speaking Customer Service Representative Job DescriptionWe are seeking a highly skilled French speaking customer service representative to join our team. In this role, you will be responsible for providing top-level customer support to clients using our grocery delivery service.Key Responsibilities:Provide exceptional customer service in French,...
-
Grocery Customer Support Specialist
1 day ago
Athens, Attica, Greece beBeeCustomer Full timeCustomer Service Representative for Grocery Delivery Services DepartmentPatrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a dynamic and dedicated customer service representative who is passionate about grocery services and committed to providing top-notch support to Spanish-speaking customers.This role involves providing...
-
Athens, Attica, Greece beBeeCustomer Full timeGerman Speaking Customer Service RepresentativePatrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a customer service representative in the Grocery Delivery Services Department.In this vital role, you will be an essential part of ensuring that our customers have an exceptional experience with grocery delivery services. You will...
-
Grocery Delivery Support Specialist
1 day ago
Athens, Attica, Greece beBeeCustomerService Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service? We are seeking a highly skilled and fluent German-speaking Customer Service Representative to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are committed to providing top-notch support to clients.Provide...
-
Athens, Attica, Greece beBeeCustomer Full timeCustomer Service RepresentativeThe role is responsible for delivering exceptional customer experiences via multiple channels, ensuring timely resolution of inquiries and issues related to grocery delivery services.Key responsibilities include:Providing outstanding customer service and support via phone, email, and chat.Assisting customers with order...
-
Athens, Attica, Greece beBeeCustomerService Full timeFrench Speaking Customer Service RepresentativeWe are seeking a French speaking customer service representative to join our grocery delivery services department. As a customer service representative, you will be the main point of contact for our French speaking customers, providing them with exceptional support and ensuring their grocery shopping experience...
-
Grocery Delivery Support Specialist
1 day ago
Athens, Attica, Greece beBeeItalianSpeaking Full timeCustomer Service Representative - Italian SpeakingWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As an Italian-speaking representative, you will be responsible for providing exceptional customer service to our customers, ensuring that their shopping experience is seamless and enjoyable.Key...
-
Grocery Delivery Services Customer Care Specialist
16 hours ago
Athens, Attica, Greece beBeeCustomer Full timeItalian Speaking Customer Service RepresentativeWe are seeking a skilled Italian speaking customer service representative to provide exceptional support to our clients.Deliver outstanding customer experience through various communication channels, including phone, email and chat.Assist customers with inquiries related to grocery orders, delivery times and...
