Team Leader with Serbian Language Expert

4 weeks ago


Thessaloniki, Central Macedonia, Greece TOPTALENT Full time
Job Title: Team Leader with Serbian

Are you a seasoned team leader with a passion for Serbian language and culture? Do you have experience in content moderation and team management? We're looking for a talented individual to join our team as a Team Leader with Serbian.

About the Role:

As a Team Leader with Serbian, you will be responsible for leading a team of content moderators who work with Serbian language content. Your primary goal will be to ensure that all content meets our community standards and guidelines.

Key Responsibilities:
  • Lead a team of content moderators who work with Serbian language content
  • Develop and implement quality assurance frameworks to ensure accuracy and efficiency in moderation decisions
  • Collaborate with cross-functional teams to streamline moderation processes and optimize tools
  • Stay up-to-date with industry trends, best practices, and regulatory changes concerning content moderation
  • Provide constructive feedback and coaching to team members to enhance their performance and consistency
Requirements:
  • Fluent English and Serbian language skills (C1 level)
  • Bachelor's degree in a related field or equivalent work experience
  • Proven experience in team leadership, preferably in a BPO or tech company environment
  • Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
  • Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
  • Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
  • Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
  • Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
  • Experience with machine learning-based moderation tools and technologies will be considered as an advantage
What We Offer:
  • Excellent remuneration package based on experience, skills, and performance
  • Shifts within 24/7 hours of operation
  • Relocation support
  • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
  • A dynamic and creative team with a positive and friendly atmosphere
  • Good work environment - the employer can show off great reviews from their employees
  • Guidance and tools to reach your full potential
  • Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
  • €65 monthly transport allowance

If you're a motivated and experienced team leader with a passion for Serbian language and culture, we encourage you to apply for this exciting opportunity. Visit our career page to learn more and submit your application: https://www.careers-page.com/toptalent-2

  • €1,300 x 14 salaries
  • Relocation: flight booked by TU, 2 week paid accommodation, €350 real estate agency fee reimbursement (if applicable)
  • Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
  • €65 monthly transport allowance


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