Luxury Brand Representative
2 days ago
We are seeking a skilled and passionate customer support representative to join our luxury brand retail department. As a Spanish speaking customer support professional, you will be responsible for delivering exceptional customer experiences in the luxury retail sector.
Responsibilities:
- Provide top-notch support to Spanish-speaking customers through various communication channels.
- Assist customers with inquiries related to luxury products and services, providing personalized solutions and guidance.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service level objectives and enhance the overall customer experience.
- Engage in ongoing training to maintain product knowledge and stay updated with industry trends.
Requirements:
- Fluency in Spanish (written and spoken) is essential.
- A strong commitment to providing exceptional customer service in the luxury retail sector.
- Previous experience in customer support or luxury retail is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A team-oriented individual with a positive and proactive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to thrive in a fast-paced and dynamic work environment.
Benefits:
Our company offers a comprehensive benefits package, including private health insurance, training and development opportunities, performance bonuses, extra salaries per year, fully paid relocation packages, and other perks.
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