German Speaking Luxury Support Representative

1 day ago


Athens, Attica, Greece beBeeLuxury Full time

Elevate your career with a prestigious customer support role in luxury retail. As a German-speaking representative, you will assist high-end clients with their inquiries and provide exceptional service levels.

In this esteemed position, you will be the face of our luxury brand, embodying elegance and sophistication. You will work closely with team members to meet service goals and boost client satisfaction.

Responsibilities
  • Deliver premium customer support to German-speaking clients via various channels.
  • Assist customers with inquiries related to luxury products and services.
  • Document customer interactions meticulously in our CRM system.
  • Collaborate with team members to enhance service delivery and client satisfaction.
  • Participate in ongoing training and development to stay up-to-date with luxury market trends.
Requirements
  • Fluency in German (written and spoken) is essential.
  • Strong passion for luxury products and excellent customer service.
  • Previous experience in customer support, particularly in luxury retail, is advantageous.
  • Exceptional communication and interpersonal skills.
  • A proactive team player with a polished and professional demeanor.
  • Strong problem-solving skills and attention to detail.
Benefits

We offer a range of benefits to support your success:

  • Private health insurance.
  • Training and development opportunities.
  • Performance bonus.
  • Extra salary per year.
  • Fully paid relocation package.
  • Free Greek lessons and other perks.


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