German-Speaking Customer Professional for Mobility Solutions
1 day ago
Are you looking for a job that offers a great opportunity to advance your career and work for a multinational company? Look no further We have an exciting opportunity for a German-speaking Customer Expert for Car Sharing Services.
As a German-speaking Customer Expert, you will be responsible for providing excellent customer service to German-speaking customers who need help or have inquiries about various aspects of car sharing services. Your responsibilities will include responding to customers' inquiries via email, chat, and phone, working effectively as part of a team, developing effective and supportive relationships with colleagues and management, being positive and proactive, and striving towards customer retention and loyalty.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Provide exceptional customer service to meet and exceed customer expectations
- Work collaboratively with the team to achieve business objectives
- Develop and maintain effective relationships with colleagues and management
- Continuously improve processes and procedures to enhance customer experience
Requirements:
- Excellent German communication skills
- Good command of English
- Great communication and soft skills
- Good computer skills
- Experience in customer service will be appreciated
- Positive attitude and team spirit
What We Offer:
- A competitive monthly salary
- Opportunities for professional growth and development
- Healthcare benefits
- Full training by certified instructors
- Professional growth opportunities
- State-of-the-art premises
- Work for a Great Place to Work-Certified Company
In addition to these benefits, we offer a unique opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills, while representing one of the biggest brands worldwide. Our company fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
If you are looking for a challenging and rewarding role, look no further Apply now to become a German-speaking Customer Expert for Car Sharing Services and take the first step towards an exciting career opportunity.
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