German Speaking Mobile Banking Expert
1 day ago
We are seeking a highly skilled and experienced Mobile Banking Customer Support Representative to provide exceptional customer service to our German-speaking clients. As a key member of our team, you will be responsible for delivering outstanding support through various communication channels, ensuring seamless service delivery, and resolving customer complaints effectively.
Responsibilities:- Customer Support: Provide prompt and professional support to customers via phone, email, and live chat, addressing their inquiries, issues, and concerns related to mobile banking services.
- Issue Resolution: Identify and resolve customer complaints and issues efficiently, providing satisfactory solutions that meet their needs and expectations.
- Collaboration: Work closely with internal teams to ensure smooth service delivery, share knowledge, and drive process improvements.
Requirements:
- Language Skills: Fluency in German and English; proficiency in additional languages is an asset.
- Experience: Previous experience in customer support, particularly in the banking or financial services sector.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
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Athens, Attica, Greece beBeeCustomer Full timeWe are currently seeking a highly skilled and experienced Customer Support Representative for our Mobile Banking Services Department.The ideal candidate will be fluent in German and English, with a strong background in customer support, particularly in the banking or financial services sector. They will possess excellent communication skills, a...
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