German Speaking Customer Service Professional
14 hours ago
Attract top talent and grow your business with a dynamic, German-speaking customer service professional. This exciting opportunity is perfect for those who are passionate about fitness and delivering exceptional customer experiences.
Job DescriptionAs a German-speaking customer service representative, you will play a vital role in providing world-class support to our clients. You will be responsible for answering inquiries related to fitness products, processing orders, and resolving customer issues efficiently. Your passion for fitness and commitment to customer satisfaction will be key in maintaining a positive experience for our clients.
Key Responsibilities:- Deliver outstanding customer service to German-speaking clients through various communication channels.
- Assist customers with inquiries about fitness and sports equipment, including product details and recommendations.
- Process orders, handle returns, and troubleshoot customer issues efficiently.
- Accurately document customer interactions in the CRM system for effective tracking and follow-up.
- Collaborate with internal teams to ensure timely resolution of customer concerns and inquiries.
- Fluency in German and English; knowledge of additional languages is an advantage.
- Experience in customer service, particularly in the fitness or retail industry, is preferred.
- Strong communication and interpersonal skills with a customer-focused approach.
- Proficient in using CRM systems and general computer applications.
- Detail-oriented and highly organized with the ability to multi-task effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
- Many Extras
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated, team-oriented individual with a passion for fitness and customer service, we encourage you to apply
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