German Customer Service Representative
1 day ago
Are you a customer service professional fluent in German looking for a new opportunity? Do you enjoy working with international clients and providing exceptional support?
We are seeking a highly motivated and detail-oriented individual to join our team as a German Customer Service Representative. In this role, you will be responsible for delivering outstanding customer service to German-speaking clients via phone, email, and chat.
Responsibilities:
- Provide top-notch customer service to German-speaking clients.
- Assist customers with booking flights, making changes, and resolving any issues they may encounter.
- Maintain a professional and friendly demeanor at all times.
- Document customer interactions accurately for operational improvement.
- Work closely with team members to meet and exceed customer service goals.
- Engage in ongoing training to stay informed about airline policies and best practices.
Requirements:
- Fluency in German (both written and spoken) is essential.
- Strong passion for customer service and the travel industry.
- Previous experience in customer service is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and issues with a calm and professional approach.
- Flexibility to work varying shifts, including weekends and holidays.
Benefits:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Extra Salaries Per Year Fully Paid Training.
- Above Average Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
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