German Speaking Customer Service Representative Opportunity
1 day ago
Our organization is seeking a dedicated professional to fill the role of German Speaking Customer Service Representative. This opportunity offers a unique chance to join a leading electronics company and deliver exceptional service to German-speaking clients.
Key Responsibilities- Provide top-notch customer service via phone, email, and chat to German-speaking customers.
- Offer expert assistance regarding electronics products, technical support, and warranty services.
- Effectively address and resolve customer complaints, ensuring high levels of customer satisfaction.
- Accurately document customer interactions in our system for quality assurance and follow-up purposes.
- Stay informed about the latest product releases, features, and promotions to deliver knowledgeable assistance.
- Collaborate with technical and sales teams to ensure seamless service delivery and issue resolution.
- Promote a positive image of our organization while engaging with customers and building lasting relationships.
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, preferably in the technology or electronics industry.
- Strong communication and problem-solving skills.
- Ability to remain calm and professional under pressure while handling customer inquiries.
- Proficiency in customer service tools and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine passion for electronics and consumer technology.
- Private health insurance
- Training and development opportunities
- Performance bonus
- Two extra salaries per year (fully paid)
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
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