Opportunity to Excel as a German Speaking Customer Support Specialist
1 day ago
Take the next step in your career with a leading technology company as a German Speaking Customer Representative for a company specialised in wearables. This exciting opportunity includes a fully paid relocation package, allowing you to focus on your new role while immersing yourself in the vibrant culture and stunning landscapes of Greece.
In this position, you will provide exceptional support to German-speaking customers, addressing their inquiries and ensuring their satisfaction.
This is a unique chance to join a dedicated team that values innovation, collaboration, and customer success. If you are enthusiastic about helping others and are ready for a fresh start in a beautiful location, we want to hear from you.
Responsibilities:- Provide outstanding customer service to German-speaking clients through various communication channels including phone, email, and chat.
- Address customer inquiries and resolve issues swiftly and effectively.
- Maintain in-depth knowledge of products and services to provide accurate information and assistance.
- Document customer interactions in a CRM system for tracking and service improvement.
- Collaborate with team members to enhance service delivery and ensure a seamless experience for customers.
- Engage in training sessions to continuously improve your product knowledge and customer service skills.
- Offer feedback and insights to management for service improvement initiatives.
Our ideal candidate has fluency in German and English, both written and spoken, strong communication skills, and a commitment to high-quality customer service. Previous experience in customer service roles is a plus but not essential. The ability to work in a fast-paced environment, manage multiple inquiries effectively, and possess strong problem-solving skills are all valuable assets.
Benefits include private health insurance, training and development opportunities, performance bonuses, fully-paid training, great salary, and a fully-paid relocation package.
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