German Speaking Customer Support Specialist
1 day ago
Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for German-speaking individuals to join the E-commerce Department as Customer Service Representatives in Athens, Greece. If you have a passion for assisting customers and a keen interest in online shopping, this role is a perfect fit for you.
You will handle inquiries from German-speaking customers, providing them with support and guidance for a seamless shopping experience. This is your chance to work in a vibrant city filled with rich history and culture, all while being part of a dedicated team that values excellent customer care.
Your Key Responsibilities- Deliver exceptional customer service to German-speaking clients through various communication channels.
- Respond to inquiries, assist with orders, and resolve issues effectively.
- Maintain a professional and friendly approach in all customer interactions.
- Document all customer interactions to enhance future service and support.
- Collaborate with team members to achieve service objectives and improve customer satisfaction.
- Participate in ongoing training to stay updated on company products and best practices.
- Fluency in German (both written and spoken) is essential.
- A strong passion for customer service and helping individuals.
- Previous experience in customer service is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and individually.
- Willingness to adapt and thrive in a fast-paced environment.
- A desire to learn and develop within a growing company.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Greek Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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