German Speaking Food Delivery Customer Service Representative
17 hours ago
We are seeking a skilled and motivated German-speaking Customer Support Representative to join our dynamic team. This role offers an exciting opportunity to provide exceptional customer service in a fast-paced environment.
The successful candidate will be responsible for delivering top-notch support to German-speaking customers, resolving delivery and service-related issues, and collaborating with cross-functional teams to ensure timely resolutions.
Responsibilities- Provide excellent customer service in German via various communication channels
- Assist customers with order placements, changes, and cancellations
- Troubleshoot and resolve delivery and service-related issues
- Document customer interactions accurately in the support system
- Collaborate with delivery and service teams to ensure timely resolutions
Requirements
- Fluency in German and English, both written and spoken
- Prior experience in customer support or a related field is preferred
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving abilities
- Understanding of the food delivery industry is a plus
- A passion for customer service and a friendly attitude
What We Offer
- Training & Development Opportunities
- Performance-Based Bonuses
- Competitive Salary by Greek Standards
- Fully Paid Relocation Package within EU (flight to Athens, transfer, and hotel for the first 4 weeks)
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