German Speaking Food Delivery Customer Service Representative

17 hours ago


Athens, Attica, Greece beBeeCustomerService Full time

We are seeking a skilled and motivated German-speaking Customer Support Representative to join our dynamic team. This role offers an exciting opportunity to provide exceptional customer service in a fast-paced environment.

The successful candidate will be responsible for delivering top-notch support to German-speaking customers, resolving delivery and service-related issues, and collaborating with cross-functional teams to ensure timely resolutions.

Responsibilities
  • Provide excellent customer service in German via various communication channels
  • Assist customers with order placements, changes, and cancellations
  • Troubleshoot and resolve delivery and service-related issues
  • Document customer interactions accurately in the support system
  • Collaborate with delivery and service teams to ensure timely resolutions

Requirements

  • Fluency in German and English, both written and spoken
  • Prior experience in customer support or a related field is preferred
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent problem-solving abilities
  • Understanding of the food delivery industry is a plus
  • A passion for customer service and a friendly attitude

What We Offer

  • Training & Development Opportunities
  • Performance-Based Bonuses
  • Competitive Salary by Greek Standards
  • Fully Paid Relocation Package within EU (flight to Athens, transfer, and hotel for the first 4 weeks)


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