German Customer Service Professional
24 hours ago
As a German-speaking customer service representative for one of the Big Five IT companies, you will have the opportunity to work in a dynamic environment where you can make a real impact. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and want to contribute to a cutting-edge technology environment.
Job Description- We are seeking a skilled professional to provide top-notch customer support to German-speaking clients via phone, email, and chat from a remote setting.
- Our ideal candidate will have strong communication and interpersonal skills with a focus on customer satisfaction.
In this role, you will be responsible for addressing customer inquiries related to IT products and services, ensuring timely and effective resolutions. You will also maintain up-to-date knowledge of the company's offerings to provide accurate and relevant assistance.
Requirements- Fluent in German, both written and spoken; proficiency in English is a must.
- Previous experience in customer service, particularly in the tech or IT sector, is preferred.
- Familiarity with CRM systems and customer support tools.
As a customer service representative, you will have the opportunity to engage in ongoing training to stay updated on industry trends and changes in technology. You will also be encouraged to share ideas for process improvements and contribute to team goals.
Benefits- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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