German Speaking Customer Service Professional
1 day ago
Patrique Mercier Recruitment ES has a fantastic opportunity for a German-speaking customer service professional to join our dynamic team in the Fitness & Sports Equipment Department.
About the Role- This role is perfect for someone who is passionate about fitness and sports, and who thrives on delivering exceptional support to customers.
Responsibilities
- Provide outstanding customer service to German-speaking clients through various communication channels.
- Respond to customer inquiries and provide product information in a timely manner.
- Resolve issues and complaints professionally, with a focus on customer satisfaction.
- Maintain accurate records of customer interactions for quality control purposes.
- Collaborate with team members to enhance service delivery and achieve departmental goals.
- Engage in ongoing training to stay informed about fitness products and trends.
- A high level of fluency in German (both written and spoken) is essential.
- Passion for fitness and an understanding of sports equipment.
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills are required.
- Strong problem-solving abilities and a positive attitude are necessary.
- A willingness to work flexible hours to accommodate customer needs.
- A desire to learn and grow in a dynamic and supportive environment.
Benefits
- A comprehensive relocation package including flight, transfer, and hotel costs.
- A private health insurance policy.
- An above-average salary with performance bonus opportunities.
- A fully paid training program.
- A range of additional perks and benefits.
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