German Speaking Customer Service Banking Professional
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team in a remote position based in Greece. As a German-speaking representative, you will be responsible for providing exceptional customer service and support to clients in the banking industry.
Key Responsibilities:- Respond to client inquiries through various communication channels, including phone, email, and chat.
- Assist customers with banking services, account management, and financial products.
- Resolve customer issues and complaints with professionalism and efficiency.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with other team members to enhance service delivery processes.
- Fluent in German and English, both written and spoken.
- Strong communication and interpersonal skills focused on customer service.
- Experience in customer service or banking is preferred.
- Ability to work independently and efficiently in a remote setting.
- Strong problem-solving skills and the ability to work under pressure.
- Detail-oriented with a commitment to high service standards.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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