
Norwegian Speaking Customer Service Banking Professional
1 day ago
Patrique Mercier Recruitment JP is seeking a motivated Norwegian Speaking Customer Service Representative to join their team in Athens, Greece.
As a Customer Service Representative, you will provide exceptional support to Norwegian-speaking clients within the banking sector. This role allows you to immerse yourself in the cultural richness of Athens while contributing to a dynamic and growing organization. If you're passionate about helping customers and excel in a fast-paced environment, we encourage you to apply
Key Responsibilities:- Deliver Outstanding Customer Service: Provide top-notch customer service to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
- Assist Customers with Banking Inquiries: Answer customer questions and resolve issues related to banking inquiries, account details, and product offerings.
- Address and Resolve Customer Issues: Address and resolve customer complaints with professionalism and care.
- Stay Informed: Stay up-to-date on the latest banking products and services available.
- Document Customer Interactions: Accurately document customer interactions for future reference and support.
- Collaborate with Team Members: Collaborate with team members to improve customer service delivery and operational efficiency.
Required Skills and Qualifications:
- Fluency in Norwegian and English, both written and spoken.
- Excellent Communication Skills: Possess excellent communication skills with a strong focus on customer experience.
- Prior Experience: Have prior experience in customer service, preferably in banking or finance.
- Problem-Solving: Be able to manage inquiries and problem-solve effectively under pressure.
- Attention to Detail: Possess attention to detail and commitment to maintaining high service standards.
- Team Player: Be a team player with a positive and proactive approach.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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