Italian Speaking Streaming Support Specialist
2 days ago
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Representative for an online streaming service in Athens, Greece.
This is an exciting opportunity to work with a vibrant and multicultural team, where you will have the chance to utilize your language skills and passion for entertainment to deliver exceptional customer experiences.
As a Customer Service Representative, you will be responsible for providing top-notch support to our Italian-speaking clients via various communication channels, ensuring their streaming experience is seamless and enjoyable.
You will also have the opportunity to engage in training sessions to enhance your product knowledge and service skills, and collaborate with team members to ensure a high level of customer satisfaction.
Responsibilities:- Provide exceptional customer service to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to their streaming accounts and help them navigate the platform.
- Maintain a friendly and professional demeanor in all interactions.
- Accurately document customer interactions for improved service quality.
- Work collaboratively with team members to ensure a high level of customer satisfaction.
- Fluency in Italian (both written and spoken) is essential.
- Strong passion for customer service and a love for entertainment.
- Experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and resolve issues with professionalism.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Greek Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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