Senior Customer Service Representative

4 weeks ago


Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

About Cross Border Talents

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We are a global company seeking highly motivated and enthusiastic customer service representatives who are fluent in Hebrew to join our team in Thessaloniki, Greece. This is a full-time on-site position offering the opportunity to work in a vibrant multicultural environment with great benefits.

Key Responsibilities

  • Provide top-notch customer service to Hebrew-speaking clients via phone, email, and chat channels.
  • Address customer inquiries, resolve issues, and offer product information.
  • Maintain accurate records of customer interactions and follow-ups.
  • Collaborate with internal teams for seamless customer experiences.

What We Offer

  • A competitive salary of €40,000 per annum, with performance-based bonuses.
  • Health insurance and additional benefits.
  • Comprehensive training and professional development opportunities.
  • Multicultural and supportive work environment.
  • Assistance with relocation if needed.

Requirements

  • Fluency in Hebrew (written and spoken).
  • Strong communication skills in English.
  • Problem-solving abilities and a customer-centric approach.
  • Prior customer service experience is preferred but not required.
  • Willingness to work on-site in Thessaloniki, Greece.


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