Luxury Customer Service Representative
1 day ago
Prominent luxury brands seek dynamic professionals with excellent customer service skills. The ideal candidate will possess fluency in French and English, strong communication and interpersonal skills, and a passion for delivering an exceptional client experience.
Key Responsibilities- Provide outstanding support to clients through phone, email, and chat regarding luxury products and services.
- Address customer inquiries about product availability, order status, and return policies.
- Effectively resolve customer complaints and issues to ensure a premium shopping experience.
- Document all customer interactions accurately and maintain detailed records of inquiries.
- Collaborate with internal teams to address customer needs and enhance service quality.
- Fluency in French and English, both written and spoken.
- Previous experience in customer service, preferably in the luxury retail sector.
- Strong analytical and problem-solving skills, with attention to detail and ability to multitask.
- Familiarity with CRM systems and standard office applications.
- Flexibility to work varied hours, including evenings and weekends as required.
- Comprehensive private health insurance.
- Opportunities for professional growth and development.
- Performance-based bonuses.
- Relocation assistance, including fully paid travel and accommodation.
- Free language lessons and discounts on luxury products.
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Luxury Customer Service Representative
1 day ago
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