Danish Speaking Remote Customer Support Representative
1 day ago
We are seeking a highly skilled and enthusiastic Danish speaking customer experience specialist to join our remote team. As a key member of our support team, you will be responsible for delivering exceptional service to our Danish-speaking clientele, while working from the comfort of your own home.
About the RoleIn this role, you will be interacting with Danish-speaking customers through various communication channels (phone, email, chat) to assist with inquiries and resolve issues. You will maintain a high level of professionalism and empathy in all customer interactions, document customer interactions and solutions provided using our CRM system for continuous improvement, and collaborate with team members to share insights and find efficient resolutions.
Responsibilities- Deliver exceptional customer service to Danish-speaking clients via phone, email, and chat.
- Maintain accurate and up-to-date product knowledge to provide accurate information to customers.
- Document customer interactions and solutions provided using our CRM system.
- Collaborate with team members to share insights and find efficient resolutions.
- Fluency in Danish and English, both spoken and written.
- Strong communication skills and a genuine commitment to customer satisfaction.
- Ability to manage inquiries and problem-solve efficiently in a remote setting.
- Prior experience in customer service or a related field is an advantage.
- Self-motivated with strong organizational skills.
- A positive attitude and adaptability in facing new challenges.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Great Salary.
- Fully Paid Relocation Package.
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