Remote Danish Speaking Support Specialist
1 day ago
Are you a proficient Danish speaker with excellent communication skills and a passion for providing exceptional customer support? We are seeking a skilled Remote Danish Speaking Support Specialist to join our team. This exciting opportunity will allow you to work remotely from the comfort of your own home, connecting with customers from around the world while being part of a leading tech company.
Key Responsibilities:
- Provide top-notch customer support to Danish-speaking users via phone, email, and chat regarding video streaming services.
- Troubleshoot and resolve technical issues related to streaming quickly and efficiently.
- Educate customers on how to navigate the platform and utilize its features to enhance their experience.
- Document customer interactions accurately in our CRM system.
- Work closely with technical teams to escalate and resolve complex issues when necessary.
- Participate in ongoing training to stay updated on product features and improve support capabilities.
- Gather customer feedback and provide insights to help improve overall service quality.
Requirements:
- Fluency in Danish and English, both written and spoken.
- Strong commitment to customer service and a passion for helping others.
- Previous experience in customer support or technical support is preferred.
- Ability to troubleshoot technical problems effectively and provide viable solutions.
- Excellent communication skills, showcasing a friendly and professional attitude.
- Proactive interest in learning new technologies and adapting to changing processes.
- Able to work independently and manage time effectively in a remote environment.
- Familiarity with video streaming platforms is a plus.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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