Danish Speaking Technical Support Expert
1 day ago
Are you a technical support specialist with strong Danish language skills and a passion for delivering exceptional customer experiences? We're looking for a skilled professional to join our dynamic team as a Technical Support Specialist.
Job DescriptionThis exciting opportunity will see you working remotely, providing top-notch technical assistance to customers in Denmark. You'll be responsible for troubleshooting and resolving technical issues related to innovative technology products and services, all while enjoying the stunning Greek landscape.
As a Technical Support Specialist, your key responsibilities will include:
- Delivering high-quality technical support to Danish-speaking customers via phone, email, and chat.
- Diagnosing and resolving complex technical issues related to company products and services effectively.
- Documenting all customer interactions and technical problems accurately in our CRM system.
- Collaborating with internal teams to escalate and resolve critical technical issues.
- Participating in ongoing training to improve product knowledge and support capabilities.
- Providing constructive feedback to enhance customer service processes and experiences.
To be successful in this role, you'll need to possess the following skills and qualifications:
- Fluency in Danish and English, both written and spoken.
- Strong technical skills and the ability to troubleshoot effectively.
- Excellent communication and customer service skills.
- Previous experience in technical support or a related field is beneficial but not mandatory.
- A fast learner who can adapt quickly to new technologies and processes.
- A collaborative team player with a genuine passion for helping customers.
As a valued member of our team, you'll enjoy the following benefits:
- Private Health Insurance
- Training & Development Opportunities
- Performance-Based Bonus Scheme
- Fully Funded Relocation Package (flight, transfer, and hotel)
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