Danish Speaking Telecommunications Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-centric individual to join our telecommunications department as a Danish-speaking Customer Service Representative. This exciting opportunity involves providing exceptional support to Danish-speaking clients through various channels, including phone, email, and chat.

Responsibilities include:

  • Providing expert customer service to Danish-speaking clients
  • Assisting customers with inquiries related to telecommunications products and services, billing, and technical support
  • Resolving customer complaints and issues promptly and professionally
  • Documenting customer interactions comprehensively and maintaining accurate records in our system
  • Collaborating with technical teams to troubleshoot customer issues and provide effective solutions
  • Staying updated on the latest telecommunications trends and product developments to enhance customer support

Requirements:

  • Fluency in Danish and English, both written and spoken
  • Experience in customer service, ideally within the telecommunications sector
  • Strong communication skills and a customer-centric approach
  • Ability to manage difficult situations with professionalism and tact
  • Proficient in using customer service software and Microsoft Office applications
  • Detail-oriented with excellent organizational skills
  • A passion for technology and a strong interest in telecommunications

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a team environment. If you are a motivated and enthusiastic individual looking for a challenging role, we encourage you to apply.



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