Danish Speaking Telecommunications Specialist
1 day ago
We are seeking a highly motivated and customer-centric individual to join our telecommunications department as a Danish-speaking Customer Service Representative. This exciting opportunity involves providing exceptional support to Danish-speaking clients through various channels, including phone, email, and chat.
Responsibilities include:
- Providing expert customer service to Danish-speaking clients
- Assisting customers with inquiries related to telecommunications products and services, billing, and technical support
- Resolving customer complaints and issues promptly and professionally
- Documenting customer interactions comprehensively and maintaining accurate records in our system
- Collaborating with technical teams to troubleshoot customer issues and provide effective solutions
- Staying updated on the latest telecommunications trends and product developments to enhance customer support
Requirements:
- Fluency in Danish and English, both written and spoken
- Experience in customer service, ideally within the telecommunications sector
- Strong communication skills and a customer-centric approach
- Ability to manage difficult situations with professionalism and tact
- Proficient in using customer service software and Microsoft Office applications
- Detail-oriented with excellent organizational skills
- A passion for technology and a strong interest in telecommunications
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a team environment. If you are a motivated and enthusiastic individual looking for a challenging role, we encourage you to apply.
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