Remote Customer Support Representative Opportunity
1 day ago
Are you a Danish speaker passionate about delivering exceptional customer support?
This remote customer support representative position offers the opportunity to work from Greece, enjoy a fully paid relocation package and experience the freedom of remote work.
As part of our dedicated team, you will handle customer inquiries, solve problems and ensure a high level of satisfaction.
Responsibilities- Provide outstanding customer support to Danish-speaking clients via phone, email and chat.
- Assist customers with questions about products, services, billing and technical issues.
- Effectively resolve customer concerns and follow up to ensure satisfaction.
- Log all customer interactions and maintain records in the company's CRM system.
- Engage in continuous training and development to enhance service delivery.
- Work collaboratively with team members to improve the overall customer experience.
- Offer suggestions to improve systems and processes.
Requirements
- Fluency in Danish and English, both written and spoken.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Ability to handle technical issues and provide effective solutions.
- A proactive and positive attitude in a remote working environment.
- No previous experience required; a passion for customer support is key.
- Attention to detail and organizational skills are essential.
- Willingness to relocate to Greece and embrace a new lifestyle.
Benefits
- Private Health Insurance
- Training & Development
- Stay in an apartment paid by the company (upon availability)
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
We believe in investing in our employees' growth and well-being. Our comprehensive benefits package includes private health insurance, opportunities for training and development, and a range of other perks designed to make your life easier and more enjoyable.
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