Danish Speaking Tech Support Role
1 day ago
We are seeking a highly skilled and customer-focused individual to join our team as a Danish-speaking Customer Service Representative. This is an excellent opportunity for someone who is passionate about providing exceptional service to clients and is eager to learn and grow with a dynamic organization.
">Job DescriptionAs a Danish-speaking Customer Service Representative, you will be responsible for providing outstanding support to Danish-speaking clients via various communication channels. You will address client inquiries and resolve issues efficiently to maintain high customer satisfaction.
Responsibilities- Provide exceptional customer service to Danish-speaking clients via phone, email, and chat.
- Address client inquiries and resolve issues efficiently to maintain high customer satisfaction.
- Develop a deep understanding of the products and services offered by leading global technology brands.
- Accurately document customer interactions and feedback in the CRM system.
- Collaborate with team members to refine customer service processes and enhance client experience.
- Participate in ongoing training and development sessions to improve skills and product knowledge.
- Fluent in Danish, both written and spoken; proficiency in English is required.
- Strong communication and interpersonal skills focused on customer satisfaction.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Excellent problem-solving skills with a detail-oriented mindset.
- Previous experience in customer service, especially in the tech industry, is a plus.
- Proficient in using CRM systems and customer interaction tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Two Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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