Transportation Services Customer Support Representative
2 days ago
We are seeking a highly skilled and motivated Customer Support Representative to join our Transportation Services Department in Athens, Greece. As a key member of our team, you will be responsible for providing exceptional customer service to Portuguese-speaking clients, ensuring their journeys are smooth and enjoyable.
You will be the primary point of contact for customers seeking assistance with transportation services, offering resolutions and guidance to resolve any issues they may encounter. Your excellent communication and interpersonal skills will enable you to build strong relationships with our clients, providing them with a positive experience that meets their expectations.
To excel in this role, you will require strong problem-solving skills, attention to detail, and a positive attitude. You will work collaboratively with your team members to achieve service level objectives and improve customer satisfaction. Ongoing training will be provided to ensure you stay informed about industry updates and best practices.
Requirements- Fluency in Portuguese (written and spoken) is essential.
- A strong commitment to providing high-quality customer service.
- Previous experience in customer support is an advantage but not required.
- Excellent communication and interpersonal skills.
- A positive attitude and a collaborative team player mentality.
- Strong problem-solving skills and attention to detail.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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