Polish Speaking Customer Support Specialist
1 day ago
We are seeking enthusiastic and dedicated individuals to fill the role of Polish-speaking customer service representative.
Job Description:As a Polish-speaking customer service representative, you will be responsible for delivering exceptional support to clients through various communication channels. This includes responding to inquiries, resolving issues, and maintaining comprehensive knowledge of our products and services. Your strong analytical and problem-solving skills will enable you to effectively address complex customer concerns and provide accurate solutions.
Responsibilities:- Engage with customers via phone, email, or live chat to resolve their queries and concerns efficiently.
- Provide expert assistance on our products and services, ensuring customers receive tailored solutions to meet their needs.
- Maintain up-to-date knowledge of industry trends and competitor offerings to stay ahead in the market.
- Document interactions accurately in our CRM system for seamless referencing and follow-up.
To excel in this role, you will need to possess:
- Fluency in Polish, both spoken and written; English proficiency is also essential.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- The ability to work in a fast-paced environment, managing multiple tasks simultaneously while maintaining accuracy and attention to detail.
- A positive attitude and enthusiasm for learning and growth.
- A highly competitive total salary package.
- A fully paid relocation package, including flights, transfers, and accommodation.
- Ongoing training and development opportunities to enhance your skills and expertise.
- Comprehensive health benefits and discounts on company services.
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