
POS Devices Specialist
20 hours ago
Expertise in Automotive Customer Service
About the Role:The position of Mercedes-Benz Customer Expert involves being a primary point of contact for customer inquiries, addressing their concerns and providing solutions in a timely manner. The role requires excellent communication skills, strong problem-solving abilities, and adaptability to work effectively in a fast-paced environment.
Job Description:As a Customer Expert, you will:
- Answer inbound calls from retailers, merchants, and shop owners related to POS devices;
- Provide technical support and troubleshoot issues related to electronic payment transactions;
- Guide customers towards desired outcomes by offering solutions and alternatives when needed;
To excel in this role, you must possess:
- Fluency in Swedish and very good English language skills (written and spoken);
- Customer support experience or equivalent knowledge;
- Excellent communication and interpersonal skills; and
- Basic knowledge of Android OS and advanced PC skills.
This role offers:
- Complete relocation support to Greece;
- Competitive monthly salary and bonus structure;
- Referral program incentives;
- Comprehensive health care benefits and discounts;
- Full training by certified instructors; and
- Professional growth and development opportunities.
Additional perks include:
- State-of-the-art premises with relaxing break areas;
- Free online Greek language courses; and
- Work for a Great Place to Work-Certified Company that fosters diversity and equality.
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