POS Devices Specialist

20 hours ago


Athens, Attica, Greece beBeeAutomotive Full time

Expertise in Automotive Customer Service

About the Role:

The position of Mercedes-Benz Customer Expert involves being a primary point of contact for customer inquiries, addressing their concerns and providing solutions in a timely manner. The role requires excellent communication skills, strong problem-solving abilities, and adaptability to work effectively in a fast-paced environment.

Job Description:

As a Customer Expert, you will:

  • Answer inbound calls from retailers, merchants, and shop owners related to POS devices;
  • Provide technical support and troubleshoot issues related to electronic payment transactions;
  • Guide customers towards desired outcomes by offering solutions and alternatives when needed;
Required Skills and Qualifications:

To excel in this role, you must possess:

  • Fluency in Swedish and very good English language skills (written and spoken);
  • Customer support experience or equivalent knowledge;
  • Excellent communication and interpersonal skills; and
  • Basic knowledge of Android OS and advanced PC skills.
Benefits:

This role offers:

  • Complete relocation support to Greece;
  • Competitive monthly salary and bonus structure;
  • Referral program incentives;
  • Comprehensive health care benefits and discounts;
  • Full training by certified instructors; and
  • Professional growth and development opportunities.
Others:

Additional perks include:

  • State-of-the-art premises with relaxing break areas;
  • Free online Greek language courses; and
  • Work for a Great Place to Work-Certified Company that fosters diversity and equality.


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