Dedicated Customer Solutions Expert for Electronic Payment Support

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Customer Experience Specialist

Support electronic payment architects in shaping omni-commerce payment ecosystems. Create powerful customer experiences and resolve POS device issues efficiently.

Job Description:
  • You'll be the primary point of contact for customer inquiries.
  • Answer inbound calls from retailers, merchants, and shop owners regarding their POS devices.
  • Discover and troubleshoot issues, guiding customers toward desired outcomes.
Responsibilities:
  • Resolve issues promptly to ensure customer satisfaction.
  • Strive for excellence in every customer interaction, promoting increased product usage and loyalty.
  • Meet personal and team targets.
Requirements:
  • Fluency in Danish and excellent English skills (written and spoken).
  • Prior work experience in customer support is advantageous.
  • Exceptional communication skills, soft skills, and a problem-solving mentality.
  • Familiarity with Android OS and advanced PC skills.
What We Offer:
  • Relocation support to Greece, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary and bonus opportunities.
  • Health care benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.


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