
Online Payments Expert
1 day ago
Join a dynamic team and contribute to the growth of our department. In this pivotal role, you will engage with clients from Nordic countries, providing expert support and guidance in e-commerce payment solutions. With increasing demand for robust and secure payment systems, your expertise will be crucial in ensuring client success.
- As a key account specialist, you will advise clients on the best payment solutions that fit their unique needs while assisting them throughout the implementation process.
- Deliver exceptional consultancy services to Nordic-speaking clients regarding online payment solutions.
- Assist clients in the onboarding process and implement customized payment systems.
- Oversee transaction processes and provide troubleshooting support to ensure seamless operations.
- Educate clients on payment compliance and security measures relevant to their market.
- Collaborate with technical teams to enhance service offerings based on client feedback.
- Keep detailed documentation of client interactions and solutions in our CRM system.
Requirements
- Fluency in one or more Nordic languages (Danish, Finnish, Norwegian) is essential; proficiency in English is a plus.
- Experience in customer service, consultancy, or the payments industry is preferred.
- A strong grasp of online payment processes and technology is highly desirable.
- Excellent verbal and written communication skills, with an ability to convey complex information clearly.
- Strong analytical and problem-solving skills focused on delivering client satisfaction.
- A collaborative mindset for working effectively in a multicultural environment.
- Eagerness to embrace new challenges and contribute to the growth of the department.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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