Online Payments Expert

1 day ago


Athens, Attica, Greece beBeeEcommerce Full time
Key Account Specialist for E-commerce Payment Solutions

Join a dynamic team and contribute to the growth of our department. In this pivotal role, you will engage with clients from Nordic countries, providing expert support and guidance in e-commerce payment solutions. With increasing demand for robust and secure payment systems, your expertise will be crucial in ensuring client success.

  • As a key account specialist, you will advise clients on the best payment solutions that fit their unique needs while assisting them throughout the implementation process.
Your Responsibilities
  • Deliver exceptional consultancy services to Nordic-speaking clients regarding online payment solutions.
  • Assist clients in the onboarding process and implement customized payment systems.
  • Oversee transaction processes and provide troubleshooting support to ensure seamless operations.
  • Educate clients on payment compliance and security measures relevant to their market.
  • Collaborate with technical teams to enhance service offerings based on client feedback.
  • Keep detailed documentation of client interactions and solutions in our CRM system.

Requirements

  • Fluency in one or more Nordic languages (Danish, Finnish, Norwegian) is essential; proficiency in English is a plus.
  • Experience in customer service, consultancy, or the payments industry is preferred.
  • A strong grasp of online payment processes and technology is highly desirable.
  • Excellent verbal and written communication skills, with an ability to convey complex information clearly.
  • Strong analytical and problem-solving skills focused on delivering client satisfaction.
  • A collaborative mindset for working effectively in a multicultural environment.
  • Eagerness to embrace new challenges and contribute to the growth of the department.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks


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