Electronic Payment Solutions Customer Expert

1 day ago


Athens, Attica, Greece beBeeExpert Full time

Job Overview:

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  • Role Summary: We are seeking an experienced customer expert to support our electronic payment solutions.
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The successful candidate will be responsible for providing exceptional customer service, troubleshooting issues, and guiding customers toward desired outcomes.

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Key Responsibilities:

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  • Primary Point of Contact: Respond to customer inquiries in a timely and professional manner.">
  • Inbound Calls: Handle customer calls related to POS devices, resolving issues efficiently and ensuring customer satisfaction.">
  • Troubleshooting: Analyze and resolve technical issues, providing clear explanations and solutions to customers.">
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Requirements:

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  • Fluency in Norwegian and excellent English language skills (written and spoken).">
  • Customer Support Experience: Previous experience in a customer support role is highly valued.">
  • Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality are essential.">
  • Tech Proficiency: Familiarity with Android OS and advanced PC skills are required.">
  • Team Spirit: Demonstrate genuine ownership and a strong team spirit.">
  • Adaptability: Thrive in a fast-paced environment with multiple priorities.">
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What We Offer:

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  • Relocation support to help you ease your transition to Greece.">
  • Competitive monthly salary and additional benefits.">
  • Opportunities for professional growth and development.">
  • A great working environment with relaxing break areas.">
  • State-of-the-art premises.">
  • A diverse and inclusive workplace culture.">
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Benefits:

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  • Healthcare benefits.">
  • Discounts on various services and products.">
  • Free online Greek language courses.">


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