
Electronic Payment Solutions Customer Expert
1 day ago
Job Overview:
">- Role Summary: We are seeking an experienced customer expert to support our electronic payment solutions.
The successful candidate will be responsible for providing exceptional customer service, troubleshooting issues, and guiding customers toward desired outcomes.
">Key Responsibilities:
">- Primary Point of Contact: Respond to customer inquiries in a timely and professional manner.">
- Inbound Calls: Handle customer calls related to POS devices, resolving issues efficiently and ensuring customer satisfaction.">
- Troubleshooting: Analyze and resolve technical issues, providing clear explanations and solutions to customers.">
Requirements:
">- Fluency in Norwegian and excellent English language skills (written and spoken).">
- Customer Support Experience: Previous experience in a customer support role is highly valued.">
- Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality are essential.">
- Tech Proficiency: Familiarity with Android OS and advanced PC skills are required.">
- Team Spirit: Demonstrate genuine ownership and a strong team spirit.">
- Adaptability: Thrive in a fast-paced environment with multiple priorities.">
What We Offer:
">- Relocation support to help you ease your transition to Greece.">
- Competitive monthly salary and additional benefits.">
- Opportunities for professional growth and development.">
- A great working environment with relaxing break areas.">
- State-of-the-art premises.">
- A diverse and inclusive workplace culture.">
Benefits:
">- Healthcare benefits.">
- Discounts on various services and products.">
- Free online Greek language courses.">
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