Dyson Device Specialist
1 day ago
We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.
The ideal candidate will have excellent writing and verbal communication skills in Danish and English, strong attention to detail, and good technical troubleshooting and problem-solving skills. Additionally, the ability to handle unexpected changes and customer concerns with professionalism is essential.
Job Responsibilities:- Handling incoming phone calls, messages, and emails from customers
- Providing information and assistance on Dyson products
- Troubleshooting technical issues and offering solutions to customer inquiries
- Processing warranty claims, repairs, and replacements
- Offering product recommendations based on customer needs and preferences
- Excellent writing and verbal communication skills in Danish and English
- Strong attention to detail
- Good technical troubleshooting and problem-solving skills
- Ability to handle unexpected changes and customer concerns with professionalism
- Relocation support: Flights, accommodation & housing assistance
- Competitive monthly salary + extra bonuses
- Referral Program: Bring your friends and receive great rewards
- Health care benefits and numerous other discounts
- Full training by certified instructors on Dyson products and customer service techniques
- Professional growth and development opportunities
- State-of-the-art premises, providing a great working environment with relaxing break areas
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