Innovative Home Solutions Specialist
1 day ago
Job Overview:
- Job Languages: Portuguese, English
- Job posting schema: Yes
As a Customer Support Specialist, you will play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.
Key Responsibilities:
- Handling incoming phone calls, messages, and emails from Dyson customers.
- Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
Requirements:
- Excellent writing and verbal communication skills in Portuguese and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
What We Offer:
- Relocation support: Flights, accommodation & housing assistance—all at no cost to you.
- Competitive monthly salary + additional benefits.
- Referral Program: Bring your friends and receive great bonuses.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors on Dyson products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
This is an excellent opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide. You will also be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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