Finnish Support Specialist for Innovative Solutions
1 day ago
Job Opportunity:
- Improve customer satisfaction with innovative home solutions.
You will play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting. This is an excellent opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide.
Key Responsibilities- Handling incoming phone calls, messages, and emails from Dyson customers.
- Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
We are looking for someone with:
- Excellent writing and verbal communication skills in Finnish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
- Relocation support: Flights, accommodation & housing assistance—all at no cost to you
- Competitive monthly salary + 2 extra salaries per year.
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts.
- Full training by certified instructors on Dyson products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
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