Dyson Customer Service Representative
23 hours ago
A world-class brand is seeking a dedicated and passionate individual to assist customers with their innovative home solutions. As a Technical Support Specialist, you will play a key role in responding to customer inquiries, providing guidance on product usage and troubleshooting technical issues.
Key Responsibilities:
- Handling incoming phone calls, messages, and emails from customers.
- Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
Requirements:
- Excellent writing and verbal communication skills in Polish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
What We Offer:
- Competitive salary and benefits package.
- Referral Program: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on Dyson products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
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