Dyson Device Technical Support Specialist
22 hours ago
We are seeking a skilled professional to provide exceptional customer support and technical assistance to customers using Dyson devices.
Key Responsibilities:- Handle incoming phone calls, messages, and emails from customers.
- Provide information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshoot technical issues and offer solutions to customer inquiries.
- Process warranty claims, repairs, and replacements.
- Offer product recommendations based on customer needs and preferences.
- Maintain high customer satisfaction through professional and courteous communication.
- Excellent writing and verbal communication skills in Spanish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
- Relocation support: Flights, accommodation & housing assistance—all at no cost to you
- Competitive monthly salary + extra salaries per year.
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts.
- Full training by certified instructors on Dyson products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a company that fosters diversity and inclusion.
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