Customer Service Representative
21 hours ago
Job Title: Customer Expert for Point of Sale Devices
Overview of the RoleWe are seeking a Danish-speaking customer expert to join our team. As a primary point of contact, you will be responsible for answering inquiries from retailers, merchants, and shop owners related to their POS devices.
The ideal candidate will have fluency in Danish and very good use of English, both written and spoken. Prior work experience in a customer support role is advantageous. The successful candidate will possess exceptional communication skills, soft skills, and a problem-solving mentality.
Responsibilities- Primary Point of Contact: You will be the first point of contact for customer and client requests.
- Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices.
- Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes.
- Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction.
- Language Skills: Fluency in Danish and very good use of English (both written and spoken).
- Customer Support Experience: Prior work experience in a customer support role is advantageous.
- Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.
- Complete relocation support to Greece, including flight tickets, accommodation, and house searching process.
- Competitive monthly salary with additional bonuses.
- Referral program offering great bonuses.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- State of the art premises providing a great working environment.
This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
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