Customer Service Representative

20 hours ago

Athens, Attica, Greece beBeeCustomer Full time
Job Title: Customer Service RepresentativeWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients from diverse backgrounds. About the Role:This is a fantastic opportunity to develop your skills in customer relations and problem-solving while working in a dynamic environment. You will have the chance to interact with customers, resolve issues, and provide solutions that meet their needs. Responsibilities:Represent a worldwide brand, fostering positive relationships with customers through effective communication and empathy.  Integrate into a multicultural environment, valuing diversity and inclusivity.  Develop strong customer relationships, delivering personalized experiences that exceed expectations.  Troubleshoot efficiently using open-ended questions, support resources, and system training.  Offer recommendations for common problems or frequently asked questions.  Requirements:You must possess a high school diploma or equivalent. Native or fluent Slovak language proficiency is essential, as well as good English skills (C1 level).  Your writing speed should be 20 words per minute, and you should demonstrate active listening skills.  Good problem-solving abilities and strong troubleshooting skills are also required. Benefits:We offer a comprehensive package of benefits, including paid travel expenses,  accommodation in a hotel for the first 14 days, followed by assistance in finding a house,  a renewable contract of 12 months,  health coverage,  private health care,  an attractive salary with performance bonuses,  working hours of 40 hours per week,  Greek lessons,  and free real estate agency fees. 

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