Customer Service Representative in Greece
19 hours ago
We are seeking a skilled Customer Service Representative to join our team in Greece.
Job Description
As a Customer Service Representative, you will be responsible for providing exceptional support to our clients through various communication channels. You will troubleshoot and resolve customer inquiries efficiently, ensuring a satisfactory resolution. Additionally, you will maintain up-to-date knowledge of our products and services to assist customers accurately.
Responsibilities:
- Provide excellent customer service to Icelandic-speaking clients.
- Troubleshoot and resolve customer inquiries efficiently.
- Maintain knowledge of our products and services.
- Document all customer interactions thoroughly.
- Collaborate with team members to improve customer satisfaction.
- Participate in training sessions and team meetings.
Requirements
To be successful in this role, you must possess the following skills and qualifications:
- Fluent in Icelandic, both written and spoken; proficiency in English is essential.
- Excellent communication and interpersonal skills focused on customer satisfaction.
- Ability to multitask and perform well in a dynamic work environment.
- Strong problem-solving abilities and attention to detail.
Benefits
Our company offers a range of benefits to ensure your success and satisfaction:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and hotel)
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