Customer Service Representative in Greece

22 hours ago


Athens, Attica, Greece beBeeCustomerService Full time
Customer Service Representative in Greece

We are seeking a skilled Customer Service Representative to join our team in Greece.

Job Description

As a Customer Service Representative, you will be responsible for providing exceptional support to our clients through various communication channels. You will troubleshoot and resolve customer inquiries efficiently, ensuring a satisfactory resolution. Additionally, you will maintain up-to-date knowledge of our products and services to assist customers accurately.

Responsibilities:

  • Provide excellent customer service to Icelandic-speaking clients.
  • Troubleshoot and resolve customer inquiries efficiently.
  • Maintain knowledge of our products and services.
  • Document all customer interactions thoroughly.
  • Collaborate with team members to improve customer satisfaction.
  • Participate in training sessions and team meetings.

Requirements

To be successful in this role, you must possess the following skills and qualifications:

  • Fluent in Icelandic, both written and spoken; proficiency in English is essential.
  • Excellent communication and interpersonal skills focused on customer satisfaction.
  • Ability to multitask and perform well in a dynamic work environment.
  • Strong problem-solving abilities and attention to detail.

Benefits

Our company offers a range of benefits to ensure your success and satisfaction:

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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