Portuguese Speaking Customer Service Representative in Greece

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time
Job Description">

Embark on an exciting career and find your place in sunny Greece as a customer service representative. This unique role offers fully paid relocation, allowing you to enjoy a new cultural experience while contributing to our high-performing customer service team.

As part of your responsibilities, you will assist customers by addressing their inquiries and providing solutions related to our automotive brands. Immerse yourself in Greece's stunning landscapes and vibrant culture while honing your professional skills in a dynamic work environment.

Key Responsibilities:
  • Provide top-notch customer service to clients through various communication channels, including phone, email, and chat.
  • Troubleshoot customer inquiries and resolve issues efficiently while maintaining a positive customer experience.
  • Stay up-to-date on company products and services to offer accurate assistance and information to customers.
  • Maintain comprehensive records of customer interactions in the CRM system.
  • Collaborate with team members to share insights and strategies for enhancing customer satisfaction.
  • Engage in ongoing training and development to refine your skills and improve service quality.
  • Contribute ideas for process improvements to elevate the overall customer service experience.
Required Skills & Qualifications
  • Fluent in Portuguese, both written and spoken; proficiency in English is required.
  • Exemplary communication and interpersonal skills focused on customer satisfaction.
  • Able to work effectively in a fast-paced, diverse environment.
  • Strong analytical and problem-solving abilities.
  • Prior experience in customer service or a related field is preferred.
  • Familiarity with CRM tools and customer support software.
  • A positive mindset, adaptability, and eagerness to explore new cultural opportunities.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)

Immerse yourself in Greece's stunning landscapes and vibrant culture while refining your professional skills in a dynamic work environment.



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