Excellent Customer Service Representative Wanted
14 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Portuguese Speaking Customer Support Representative in our Home Appliances Department.
This role is perfect for individuals who are passionate about providing exceptional customer service and have a keen interest in home appliances. As a member of our team, you will assist Portuguese-speaking customers with their inquiries, offer support regarding products, and ensure customers have the best experience possible.
Responsibilities- Provide exceptional customer support via phone, email, and chat in Portuguese.
- Assist customers with inquiries related to home appliances, including product information, troubleshooting, and after-sales support.
- Effectively manage and resolve customer complaints with professionalism.
- Educate customers on product features, usage, and care instructions.
- Document customer interactions accurately to ensure high-quality service delivery.
- Work collaboratively with the team to enhance the overall customer experience.
Key Responsibilities:
- Resolve customer inquiries in a timely and professional manner.
- Provide expert knowledge on home appliances and assist customers with product-related issues.
- Foster strong relationships with customers through effective communication and issue resolution.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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