Talented Customer Service Representative Wanted

13 hours ago


Athens, Attica, Greece beBeeCustomer Full time
Job Title:

Talented Customer Service Representative Wanted

About the Job

We are seeking a dedicated and customer-focused professional to join our team as a Spanish-speaking Customer Service Representative. In this role, you will be responsible for providing top-notch service to our Spanish-speaking clients through various communication channels.

This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization. If you are a motivated and enthusiastic individual with excellent communication skills, we encourage you to apply.

Responsibilities
  • Provide exceptional customer service to Spanish-speaking clients through phone, email, and chat, effectively addressing their inquiries and concerns.
  • Assist customers with order processing, account inquiries, and detailed product information.
  • Work to resolve customer complaints and issues quickly, ensuring high levels of satisfaction.
  • Collaborate with other departments to guarantee efficient service and product availability.
  • Document customer interactions accurately and maintain records to help enhance service strategies.
  • Stay informed about the company's products and policies to provide precise assistance.
  • Actively seek feedback from customers to identify areas for improvement and contribute to overall service excellence.
Requirements

To succeed in this role, you will need:

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in a customer service environment is preferred.
  • Strong communication and interpersonal skills.
  • Ability to perform effectively in a fast-paced setting with a focus on customer satisfaction.
  • Familiarity with customer service software and proficiency in Microsoft Office is advantageous.
  • Attention to detail with strong problem-solving skills.
  • A positive attitude and dedicated commitment to providing outstanding service.
Benefits
  • Private health insurance
  • Training and development opportunities
  • Performance bonus
  • Two extra salaries per year fully paid training
  • Fully paid relocation package (flight, transfer, and hotel)
  • Free Greek lessons, discounts, and other perks


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