Talented Customer Service Representative Wanted
13 hours ago
Talented Customer Service Representative Wanted
About the JobWe are seeking a dedicated and customer-focused professional to join our team as a Spanish-speaking Customer Service Representative. In this role, you will be responsible for providing top-notch service to our Spanish-speaking clients through various communication channels.
This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization. If you are a motivated and enthusiastic individual with excellent communication skills, we encourage you to apply.
Responsibilities- Provide exceptional customer service to Spanish-speaking clients through phone, email, and chat, effectively addressing their inquiries and concerns.
- Assist customers with order processing, account inquiries, and detailed product information.
- Work to resolve customer complaints and issues quickly, ensuring high levels of satisfaction.
- Collaborate with other departments to guarantee efficient service and product availability.
- Document customer interactions accurately and maintain records to help enhance service strategies.
- Stay informed about the company's products and policies to provide precise assistance.
- Actively seek feedback from customers to identify areas for improvement and contribute to overall service excellence.
To succeed in this role, you will need:
- Fluency in Spanish and English, both written and spoken.
- Previous experience in a customer service environment is preferred.
- Strong communication and interpersonal skills.
- Ability to perform effectively in a fast-paced setting with a focus on customer satisfaction.
- Familiarity with customer service software and proficiency in Microsoft Office is advantageous.
- Attention to detail with strong problem-solving skills.
- A positive attitude and dedicated commitment to providing outstanding service.
- Private health insurance
- Training and development opportunities
- Performance bonus
- Two extra salaries per year fully paid training
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
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