Exceptional Customer Service Representative Wanted
1 day ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service in a fast-paced environment.
The ideal candidate will have fluency in French and English, both written and spoken, as well as previous experience in a customer service environment. Strong communication and interpersonal skills are essential for this role, as the successful candidate will be required to effectively handle customer inquiries and resolve issues.
The successful candidate will also possess strong problem-solving abilities, attention to detail, and a positive attitude. Familiarity with customer service software and proficiency in Microsoft Office are beneficial, but not necessary. The ability to work effectively in a fast-paced environment with a focus on customer satisfaction is crucial.
Responsibilities:
- Provide outstanding customer service to French-speaking clients through various channels including phone, email, and chat.
- Assist customers with order processing, account management, and detailed product information.
- Efficiently handle customer complaints and resolve issues, ensuring high satisfaction levels.
- Collaborate with other departments to facilitate effective service and timely product availability.
- Document all customer interactions accurately and maintain records for service improvement.
Requirements:
- Fluency in French and English, both written and spoken.
- Previous experience in a customer service environment.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment with a focus on customer satisfaction.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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